Made on
Tilda
Privacy Policy for Yacht and Boat Maintenance Services
We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you share with us while accessing our yacht and boat maintenance services or visiting our website.
1. Data Controller
We are responsible for the processing of your personal data. For any questions or concerns about this Privacy Policy, you can contact us through the details provided on our website.
2. Information We Collect
We may collect the following types of information to provide our services effectively:
Personal Information: Name, phone number, email address, and physical address.
Vessel Details: Specifications, maintenance history, and service requirements.
Payment Information: Billing details necessary for processing payments securely.
Website Data: IP address, browser type, and interactions with our site to improve functionality.
3. Purpose of Data Collection
We collect and process your data for the following reasons:
Service Delivery: To carry out maintenance and repair work on your yacht or boat.
Communication: To respond to your inquiries, provide quotes, and send updates about ongoing services.
Billing and Payments: To facilitate payment processing and issue invoices.
Marketing: To share news, offers, or promotional content (only with your consent).
Website Optimization: To analyze user behavior and improve our website’s performance.
4. Legal Basis for Processing
Your data is processed under the following lawful grounds:
Consent: When you explicitly agree to share your information.
Contractual Obligations: To fulfill service agreements.
Legal Compliance: To meet legal or regulatory requirements.
Legitimate Interest: To enhance service quality while respecting your rights.
5. Sharing Your Information
We only share your data when absolutely necessary:
Third-Party Providers: Companies that assist with payment processing, service delivery, or technical support.
Legal Authorities: To comply with legal requirements or defend our rights.
All third parties are bound by confidentiality agreements and data protection regulations.
6. Data Retention
We retain your personal data only for as long as it is needed to fulfill the purposes outlined in this policy. Once the data is no longer required, it will be securely deleted or anonymized.
7. Security Measures
We implement robust security measures to protect your information, including:
Encryption: Securing sensitive data during transmission.
Restricted Access: Allowing access only to authorized personnel.
Regular Audits: Periodic reviews and updates of our security systems.
8. Your Rights
You have the following rights regarding your data:
Access: Request a copy of the data we hold about you.
Correction: Rectify inaccuracies in your personal information.
Erasure: Request deletion of your data under specific circumstances.
Restriction: Limit the processing of your data.
Data Portability: Receive your data in a structured, machine-readable format.
Objection: Opt out of certain processing activities, such as marketing.
To exercise any of these rights, please contact us through our website.
9. Cookies and Tracking
We use cookies to enhance your experience on our website. These small files help us understand user preferences and improve website functionality. You can adjust your cookie preferences through your browser settings.
10. Cross-Border Data Transfers
If your data is transferred outside Egypt, we ensure it is handled in compliance with international data protection laws and safeguards.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If such data is identified, we will delete it promptly.
12. Links to Third-Party Websites
Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites.
13. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly for updates.
14. Reporting Concerns
If you believe your privacy rights have been violated, you can report the issue to your local data protection authority or contact us directly for resolution.
15. Contact Information
For questions or concerns regarding this Privacy Policy, please reach out to us via the contact information provided on our website.