Terms and Conditions for Yacht and Boat Repair and Maintenance Services – Egypt
These Terms and Conditions outline the agreement between our company and clients seeking yacht and boat repair and maintenance services in Egypt. By engaging our services, you acknowledge that you have read, understood, and agreed to these terms.
1. General Provisions
1.1. These Terms and Conditions apply to all yacht and boat repair, maintenance, and associated services provided by our company.
1.2. By contracting our services, clients agree to these terms in full.
1.3. We reserve the right to modify these Terms and Conditions at any time, with changes communicated to the client prior to their application.
1.4. All services are conducted in compliance with Egyptian maritime regulations and industry standards.
2. Scope of Services
2.1. The company offers a wide range of services, including:
  • Hull and structural repairs
  • Engine diagnostics, repairs, and overhauls
  • Electrical and navigation system servicing
  • Anti-fouling and painting
  • Cleaning, polishing, and detailing
  • Routine maintenance and inspections
2.2. Any additional services beyond the initial agreement may incur extra charges.
2.3. The exact scope of work will be outlined in the service contract, including timelines, costs, and deliverables.
3. Estimates and Proposals
3.1. Initial inspections and assessments are conducted to evaluate the vessel’s condition and determine the required work.
3.2. Following the assessment, the client will receive a detailed estimate, including service costs, materials, and labor charges.
3.3. The company endeavors to provide accurate estimates; however, additional repairs or material needs identified during the service process may result in revised costs.
3.4. Estimates are valid for 30 days unless stated otherwise.
4. Fees and Payments
4.1. The client must pay a deposit of 50% of the total estimated cost before work begins.
4.2. The remaining balance is due upon completion of the agreed services.
4.3. Payments can be made via bank transfer, credit/debit card, or other approved methods.
4.4. Late payments are subject to interest charges and may result in delays in returning the vessel to the client.
4.5. All fees are non-refundable once the agreed work has commenced.
5. Timelines and Completion
5.1. Project timelines are provided as estimates based on standard working conditions and material availability.
5.2. Delays caused by unforeseen circumstances, including adverse weather, supply chain disruptions, or additional work requests, are not the responsibility of the company.
5.3. The company will make every reasonable effort to complete the work within the agreed timeframe and keep the client informed of any changes.
6. Materials and Parts
6.1. Only high-quality materials and parts are used in repairs and maintenance.
6.2. If specific parts requested by the client are unavailable, the company will recommend suitable alternatives.
6.3. The company is not liable for defects in parts supplied by third-party manufacturers but will assist the client in claiming warranties from such suppliers where applicable.
7. Maintenance and Warranties
7.1. The company provides a limited warranty for labor and parts used during the service, subject to specific conditions outlined in the service contract.
7.2. Warranties do not cover:
  • Normal wear and tear
  • Damage caused by improper use, accidents, or environmental conditions
  • Unauthorized repairs or modifications made by the client or third parties
7.3. Routine maintenance recommendations provided by the company must be followed to ensure the longevity of repairs.
8. Client Responsibilities
8.1. The client must provide accurate information regarding the vessel and its condition.
8.2. The client is responsible for ensuring that the vessel is accessible and ready for service at the agreed time and location.
8.3. Clients must promptly notify the company of any issues or concerns arising during or after the service period.
8.4. All personal belongings and valuables should be removed from the vessel prior to service. The company is not liable for any lost or damaged items left onboard.
9. Limitation of Liability
9.1. The company is not liable for any damages or delays caused by factors beyond its control, including but not limited to:
  • Natural disasters
  • Acts of war or terrorism
  • Supply chain disruptions
9.2. The company is not responsible for pre-existing damages or defects not identified during the initial assessment.
9.3. Liability for any claims arising from services provided is limited to the cost of the services performed.
10. Cancellation and Refunds
10.1. Clients may cancel the service agreement prior to the start of work, subject to a cancellation fee of 20% of the total estimated cost.
10.2. Deposits are non-refundable once materials have been procured or work has commenced.
10.3. The company reserves the right to cancel the agreement in cases of non-payment or breaches of these Terms and Conditions by the client.
10.4. Refunds for incomplete work due to cancellations by the company will be processed within 30 days.
11. Privacy and Confidentiality
11.1. Client information, including vessel details, will be treated as confidential and used solely for service purposes.
11.2. The company may use images or testimonials from completed projects for promotional purposes unless the client opts out in writing.
11.3. No client data will be shared with third parties without prior consent, except where required by law.
12. Dispute Resolution
12.1. Any disputes arising from these Terms and Conditions will first be addressed through negotiation and mediation.
12.2. If a resolution cannot be reached, disputes will be submitted to the jurisdiction of Egyptian courts.
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